Terms of Service
My site is fully operational, you can purchase off here or send me a message. If you choose to purchase off the site, please send me a message to confirm a shipping date. If you choose to purchase, it is understood that you have read the TOS and you agree to them.
Payment Options
I will accept cash for local pick-ups only. No personal checks are accepted
I also accept Paypal, Venmo and Zelle payments
I do offer a 30 Day payment plan:
-Payment Plans require a 20% non-refundable deposit (not including the shipping fees) to place the animal "On Hold"
the remainder must be paid off within the 30 days. I will send you confirmation and new balance when I receive a each payment.
After final payment is received, we will then set up a shipment date depending on weather conditions.
-If the balance is not paid off by the 31st day the animal will no longer be "On Hold" I do not issue cash refunds. All the money put toward the purchase of the animal (minus the 20% deposit) will be converted into store credit. Cash refunds will NOT be Granted! If the payment plan is not satisfied by the end of the 30 days, the buyer will not be eligible for another payment plan.
-If something comes up and you need a little extra time, please contact me. I am very understanding and I will work with you.
-During the summer and winter months I offer a 60 day payment plan. The 60 day payment plan has all the same terms as the 30 day payment plan.
Shipping
I ship using Reptiles2you.com priority overnight service. Shipping within the lower 48 states is completed at the buyers expense of a flat rate of $70.
Please email me if you are located outside of the continental United States.
I ship Monday - Wednesday for arrival the next day. I do not ship Thursdays! Usually packages are delivered by 10:30 am. However for the areas that are farther away from the FedEx hub delivery may be a little later in the day.
If we are shipping to your home, an adult must be present to receive the package upon the first delivery attempt, and I must be notified within 30mins of delivery or your live arrival guarantee will be void. If no one is home to receive the package and it must be taken back to the hub or left at the front door, the live arrival guarantee will be void. *I am not responsible for any FedEx delays*
Holding the package at the FedEx Hub is the safest option, The package must be picked up within 2 hrs after pick up is available or the live arrival guarantee is void.
I only ship when temperatures are between 35-95, (if temps are 85-95 or 35-40 I can ship to your local FedEx hub to be held for pickup) including daytime highs and nighttime lows. This includes temps at all locations: Mine, any transfer hub and the final destination.
***I do reserve the right to delay shipping due to unsafe weather conditions***
FedEx has been having a lot of delays lately. If you choose to ship on a day that Reptiles2you and Reptiles Express are expressing concerns about delays, I am not responsible if your package is delayed.
Geckos can get scared while traveling, I am not responsible for any tail losses or nose rubs.
Payment Methods
TOS
ALL SALES ARE FINAL! REFUNDS WILL NOT BE GIVEN!
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PAYPAL
Zelle
Venmo
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Heath Guarantee
I do offer a 7 day heath guarantee.
All of the animals needs must be met, including temp, humidity, cage requirements, food and water
I feed all of my babies a 50/50 mix of BPZ and Pangea, they also get crickets, dubia or mealworms 1-2 times a week.
My little ones are fed on the ground of their enclosure. If you are wanting to feed from a ledge, I suggest offering a bowl on the ground and one on the ledge at least while the geckos is getting used to a new environment.
I do not guarantee the sex of any gecko under 20G. I will do my best to check for pores and send pore area pictures if requested.
Returns will not be accepted.
**If you purchase a gecko from us, it is understood you have read and agreed to these terms and conditions